d
10/08/2021

Our Progress

Personnel improvement involves working to develop supply chain personnel’s knowledge, skills, and abilities over time. Knowledge is the information needed to perform a task correctly. Skills are behavior changes in how a person performs tasks. Abilities are a person’s current capacity to perform necessary job tasks and apply relevant knowledge and skills.

Investing in personnel improvement also directly helps supply chain effectiveness and efficiency.

While poorly trained operators tend to be inconsistent in achieving standard work times, trained personnel tend to be able to meet or exceed standards. Workers who are used to training and re-training will have low learning curves when needing to learn new skills, meaning that their output reaches desired levels more quickly.

d

When designing training, it is important to understand that different that different individuals have different learning styles. Visual learners learn best when pictures or graphics are available and the purpose and method pf the training are well laid out. Tactile learners need "hands-on" training opportunities. Auditory learners have better results when they are told the information rather than just reading it. In addition, adult learners prefer self-directed learning and need to know why the learning is needed and beneficial.

s

Another source of motivation is a formal system of employee goal setting and management review. Each supplier chain manager will mutually set training or learning goals for a period of time with his superior and also review progress toward prior goals.

m

A career path laid out with the necessary knowledge, skills, and abilities clearly communicated as minimum requirements can be a strong motivator. Training can be internal or external, formal or informal and involves reguular interactions between individuals and other daily experiences.

Author